The following terms and policies apply unless a prior written agreement has been signed by both Film Pacific and the customer. We may change these terms and policies at any time without notice. Please read them carefully.
Terms – Until we notify you in writing that we have approved your account, all sales are COD.
Definition of Terms
Cash or COD - Payment must be made at the time goods are supplied, not afterward.
Seven Day Terms - Payment must be received by Film Pacific by the seventh day of the month following the month of invoicing.
Thirty Day Terms - Payment must be received by Film Pacific by the last day of the month following the month of invoicing.
Settlement Discounts & Payment Terms
We offer a variety of payment options to allow you to maximise your settlement discount, or take advantage frequent flyer programmes or extended payment terms which are available if you use a credit card.
Film Pacific accepts payment by cash, cheque, MasterCard, Visa, American Express and Diners Club. Film Pacific may decline to accept any credit card or cheque at any time.
In order to prevent any misunderstanding about exactly how settlement discounts operate detailed below a definition of our terms of payment and the discounts that apply to each payment method.
Payment by EFT or Cheque
Payment within 30 Day Terms 10% settlement discount applies.
Payment beyond 30 Day Terms No settlement discount is available.
Payment by MasterCard or Visa
Payment within 7 Day Terms 10% settlement discount applies, ie no fee applies.
Payment within 30 Day Terms 9% settlement discount applies - 1% fee for use of these cards.
Payment beyond 30 Day Terms No settlement discount is available.
Payment by American Express and Diners Club
Payment within 7 Day Terms 8% settlement discount applies - 2% fee for use of these cards.
Payment within 30 Day Terms 7% settlement discount applies - 3% fee for use of these cards.
Payment beyond 30 Day Terms No settlement discount is available.
Overdue Accounts – We will charge you 1.5% interest per month, which equals 18% per annum, on all overdue invoices. This interest charge will be added to your account and will remain on your statement until it is paid.
If you have not paid an invoice within 60 days of the invoice date, your credit account will be suspended and you will have to pay COD until the overdue balance (including interest) is paid in full. Furthermore, details of the default will be listed with a credit reporting agency and your account may be placed in the hands of a collection agency until the unpaid balance is paid. All collection agency charges will be added to your outstanding account.
During the period of delinquency, your entitlement to credit under this agreement will be suspended, and your entitlement to further credit will be reconsidered only when you have brought your account fully up to date. In all other respects, this agreement will remain in force.
Part Payment – If you tender payment of less than our account, the amount tendered will be accepted only as part-payment of the total debt. We insist upon payment of the full amount owing, without any discount or reduction, regardless of what you may say or intend at the time of tender. Part-payment will in no circumstance satisfy the total debt.
Disputes – The law applicable to these Credit Terms is the law of Victoria, and the courts of Victoria have jurisdiction in the event of a dispute.
Delivery Errors – You must notify us in writing within seven days of receipt of goods if there are any problems with shortages, incorrect supply or any other errors in goods supplied by us.
Dishonoured Cheques – If you pay by cheque and the cheque is not paid by your bank, we shall add the cheque dishonour fees to your account. If this happens more than once, we may terminate your credit, or may insist that you pay by bank cheque or cash.
Declined Credit Card – If your credit card is declined for whatever reason, we may insist that you pay by cash or bank cheque. If this happens again, we may terminate your credit facilities and all future purchases would be either cash or bank cheque.
Despatch – We will make every effort to ship your order on the day it is placed. Orders should be placed before midday if possible. Large orders and pre-cut film may be shipped the following day. Goods are sent by express road freight. If you need stock urgently, we can ship by overnight airfreight to all major destinations. Please ask us for details of the additional charges for airfreight.
Freight - If the value of the order is greater than $1,000 (excluding GST), we will ship your consignment freight-free. Smaller orders will have freight added.
